How long does it take to set up a JustGiving page?

Our number one tip is to set up an online sponsorship page as soon as possible by visiting JustGiving. It only takes a few minutes to set up your page.

All you need to do is:

create a page
select your type of fundraising event from the list or ‘do your own thing’

Getting started

Be sure to personalise your page with lots of photos and content, and make sure you tell everyone why you’re supporting us. It’s your chance to share your personal connection to bowel cancer. People will donate more if they know why you’re fundraising.

Similarly, photos help bring your page to life. Why not use a picture of you in one of our lovely t-shirts or running vests? If you’re doing the event in aid of a loved one then you could use a picture of the two of you together.

Add a target: Pages with targets raise 46% more than those that don’t. Be brave and let everyone know you’re aiming high.

Once your page is good to go, spread the word on social media and email your web link to friends, family and colleagues. If it’s OK with your employer, add the link to your email signature at work.

You can also blog about any training or events you’re doing. Your friends are more likely to sponsor you when they see all of the effort you’re putting in. Don’t forget to thank them via social media too, you might even get some donations from friends of friends.

The final push

Some people will hold-off sponsoring you until the event is over so don’t forget to share your success with all of your friends and family afterwards. In fact, you could increase your fundraising by a massive 20%. Who knows, you might even go above your target.

Money raised on your donation page automatically transfers to us and updates your personal fundraising total. There’s nothing more you need to do.

If you need help setting up your page or you’d like to chat to a member of our team for further ideas and inspiration, call 020 7940 1769 or email .

How long does it take to set up a JustGiving page?

JustGiving is one of the most popular peer-to-peer fundraising tools, and is ideal for challenge events, allowing donors to sponsor their friends and family.

With the JustGiving app for Beacon, you can rest assured that all of your data is automatically imported into your Beacon database, structured and stored in the way that's right for you.

Features
Events & appeals
Install guide
Frequently asked questions

Features

Fundraisers import

When a supporter creates a new fundraising page for you in JustGiving, Beacon will automatically add them as a person in your database.

Donations import

When someone makes a donation in JustGiving, Beacon will automatically add the donation as a payment in Beacon.

If the donor allowed JustGiving to pass their data to your organisation, then the donor will automatically be added as a person in Beacon, allowing you to see the history of all of their payments in your database:

Additionally, Beacon will (optionally) import the fundraiser responsible for each donation, setting them on the fundraiser field on the payment record. Helpfully, this allows you to quickly see how much a person has fundraised for you when viewing their person record:

Events & appeals

When importing donations, Beacon will create events in your database for the JustGiving events that don't already exist in Beacon:

Beacon will also create a campaign in your database for each appeal you have in JustGiving, allowing you to easily keep track of the donations made across each one:

Install guide

Heads up! Installing JustGiving takes a little longer to set up than other Beacon apps. This is because JustGiving requires you to:

Create an "app" in their developer portal
Get your app "upgraded" by the JustGiving data API
Add your details into Beacon

1. Create a JustGiving app

First up, you need to sign up for a JustGiving developer account.

Note: This is different to your regular JustGiving login.

Once you've created an account and verified your email, head to My Account > Applications.

You'll see that JustGiving has created an app already for you:

Woohoo! We're not done yet though.

2. Get your app approved by JustGiving

For this app to be used with Beacon, it needs to have it's "plan" changed by the JustGiving developer team to have access to JustGiving's data API.

Open your app, and then click Review/Change:

This should open a dialog. Then click the JustGiving data API link on the left hand side, and then scroll down and click Request plan change.

After you've requested a "plan change" with JustGiving, the JustGiving developer team will review your request, and should grant you access within a few working days. You'll be notified by email when this happens.

3. Add your details into Beacon

Now you have your approved JustGiving app, you can connect with Beacon! Head over to Apps > Directory and click Install on the JustGiving app.

You'll immediately be prompted to connect with JustGiving:

When connecting, you will need to add your Charity ID (can be found in your regular JustGiving account Settings > Edit Charity Details):

You'll also be asked to provide your "App ID". This is for the developer app you just created, and can be found in your list of JustGiving developer applications:

The email and password fields are the usual details that you use to login to JustGiving with.

Once you've entered all of the details, click Connect. Review the settings and then click Save integration.

Nicely done! JustGiving is now connected to your Beacon account!

Frequently asked questions

Does Beacon import all of my JustGiving data, or just donations that happen in the future?

Our JustGiving app is forward-looking. It only imports donations that are made after the JustGiving app is installed, and only imports fundraisers for fundraising pages that are created after the JustGiving app is installed.

Going forwards we will be building a system to "bulk-import" all of your existing JustGiving data. For now though, you can use our CSV import template to import your existing data.

Why is there a delay in donations being imported into Beacon?

A limitation of JustGiving's data API is that it only makes your donation data available after it has been paid into your bank account. JustGiving typically pay you every week or so, for donations that have recently been made.

Once JustGiving pay you, the donations included in the payment will be imported into Beacon a few minutes later.

We agree, this delay isn't ideal. We've added this feedback to JustGiving's ideas bank. Please add your vote and comments to suggest this to their product team.

How quickly are new fundraisers added to Beacon?

When someone has created a new fundraising page, JustGiving sends their details to Beacon overnight (around 5am!) so you should see any new fundraisers added as People within 24 hours.

How is Gift Aid handled?

At the moment, we assume that any donations marked as "Gift Aid Eligible" in JustGiving have their Gift Aid claimed by JustGiving. These payments will be imported into Beacon marked as "Gift Aid claimed".

How are contact preferences set?

If a donor or fundraiser opts-in to provide their data to you in JustGiving, the data will be available for Beacon to import. We allow you to choose which contact preferences to set for imported donors and fundraisers (depends on your consent statements in JustGiving):

Does Beacon import individual fundraising pages?

Yes! To import fundraising pages and have donations linked to them, make sure you enable 'Import fundraising pages?' and have selected 'Fundraising pages' in the 'Import related information?' dropdown of the donations section of the JustGiving app settings in Beacon.

What happens if I change my JustGiving password?

Note: This is for your regular JustGiving account and not the developer account that you used during the set up process

If you change the password of the JustGiving account associated with your Beacon account then you will need to update these details in Beacon. To do this you will need to disconnect the JustGiving app in Beacon by removing the connected account...

...and then clicking Save integration:

Once, you've got this far you will just reconnect your JustGiving app as normal and all your configuration settings will be restored!

Does Beacon support JustGiving's "custom codes"?

Not currently. Custom codes are most often used to set Funds and Campaigns. These can be managed within Beacon using workflows or bulk updates. If you have other uses for custom codes, please let us know more!

How long does JustGiving take?

Pages are automatically set to run for 120 days but you can edit this by visiting the 'Page settings' tab - the minimum page duration is 30 days, but you can also extend your page so that it's live for up to one year.

How do I activate my JustGiving page?

To reactivate an old fundraising page, log into your account, click on your name in the top right hand corner and select 'Your Fundraising'. Choose 'See your inactive pages' and select the page you'd like to reactivate.

How long does it take to get money from JustGiving?

We're not able to make any guarantees as to exactly when funds will be received, however it typically takes 4-6 working days for funds to reach your account once you've requested a withdrawal, or once your page has closed.

What percentage of donations do JustGiving take?

We deduct the payment processing cost on each donation of 1.9% + 20p.