Since Microsoft ran an update this week the create pdf function in Word is now crashing. Are you aware and working on the fix? 1 vote Please sign in to leave feedback We’ll send you updates on this
idea Export to PDF error in Word 2016: "Export failed due to an unexpected error" We're glad you're here
In your Word document, go to File > Print and choose the Microsoft Print to PDF option.
Upload your document to OneDrive,
open it in Word for the web and then click on File > Save As > Download as PDF.
Posts : 472
Windows 7 x64 SP1
New 16 Feb 2012 #1
MS Word 2010 to PDF failing
Posts : 10,796
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
New 16 Feb 2012 #2
What has foxit reader to do with the problem??? It's WORD that creates the pdf. You did save as pdf isn't it?
Do you have the problem with all the word-documents you tried?What error message?
Posts : 472
Windows 7 x64 SP1
Thread Starter
New 17 Feb 2012 #3
Kaktussoft said:
What has foxit reader to do with the problem??? It's WORD that creates the pdf. You did save as pdf isn't it?
Do you have the problem with all the word-documents you tried?What error message?
Yes of course I tried to save as PDF following procedure. I know the PDF reader has nothing to do with what MS Word does. This is the error message -'The export failed due to an unexpected error'
Any solution?
ps No I don't have any other problems with MS Word just with saving as PDF files.
Last edited by pincushion; 17 Feb 2012 at 05:13. Reason: add
Posts : 10,796
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
New 17 Feb 2012 #4
excel and powerpoint give also errors when saving as pdf?Posts : 10,796
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
New 17 Feb 2012 #5
check file %windir%\syswow64\t2embed.dll and "%windir%\system32\t2embed.dll
rightclick and click properties. Now click on "security" tab.
What privileges has SYSTEM, ADMINISTATORS, USERS? [sholuld be READEXECUTE and READ]
What privilges has TRUSTEDINSTALLER? [should be FULL CONTROL]
No deny access?
More accounts listed?Posts : 472
Windows 7 x64 SP1
Thread Starter
New 17 Feb 2012 #6
The .dll file has those permissions and if it makes any difference I run as administrator. The document is about 40 pages and is a docx which I created. I altered the Trusted Locations to include this file since I thought it might be that but still the same unless this depends upon a reboot. I don't use Excel or Powerpoint so will leave those until later if possible. I notice from searching that there have been problems with saving to PDF via MS Word. I have tried both options - Save As and then choosing the .pdf extension and also the Save and Send and then Create a PDF with the same result. I included the Foxit note in case MS Word depended on Adobe Acrobat Reader functions in any way - I uninstalled that some time ago. As I commented the resulting PDF from using doPDF looks fine.Thanks for your help.
:]
Posts : 2,081
Windows 11 Prerelease
New 17 Feb 2012 #7
How about repairing the Office installation from Programs and Features.? Who knows it solved the matter.
As I can see this far, Office 2010 has never failed on me regardless the size of the files I work with.Kevin
Posts : 472
Windows 7 x64 SP1
Thread Starter
New 17 Feb 2012 #8
Last edited by pincushion; 17 Feb 2012 at 07:27. Reason: add
Posts : 2,081
Windows 11 Prerelease
New 17 Feb 2012 #9
Good luck then.Posts : 10,796
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1