The Facebook Messenger app offers the convenience of a text message without the cost or limitations of SMS. That convenience is lost if you're not receiving your messages in a timely fashion. If you're getting messages in the Facebook app but not the Messenger app, then the issue might be with the app. If you're getting messages in the Messenger app but not notifications, then the issue may just be with your settings.
Check Connection
If you're getting messages on the Facebook website but not on your phone, it may be a problem with your connection. Disconnect and reconnect your Wi-Fi from the settings page, under "Wireless & Networks." Check that you're connected to the correct Wi-Fi network; you may be connected to a public Wi-Fi network that requires you agree to terms before you can access the Internet. You can also disconnect and reconnect your data connection, using the "Mobile Networks" section of the "Wireless & Networks" page.
Update App
If you haven't set the Google Play store to update apps automatically, you may have missed a crucial Messenger update. Open the Google Play store on your device and tap the Settings button. Choose "My Apps." If you're not running the most recent version of Messenger, it'll be listed under "Updates." Tap the app and select "Update." Also check the settings on your Messenger app, to ensure that you've set up notifications -- its possible that your messages are arriving, but that your phone isn't sending notifications.
Reboot Your Phone
If this is a new problem, it may be a temporary error. Turn your phone off and turn the phone back on to clear it out and start fresh. Once the phone has restarted, open up the Messenger app and initiate a conversation to test that it's working properly.
Request Help
If you're running the newest version of the Messenger app and you're still having a persistent problem with receiving messages, the Facebook Help Center recommends asking for help. Open the menu in the Messenger app and click "Help" or "Report Bug."
Facebook App
If you have the Facebook app installed on your Android device you can use that as a stop-gap until your Messenger app problem is solved. If you're not getting notifications when a new message arrives, you can change your notification settings by opening the app settings and making sure that "Messages" is selected under Notifications. Once you have the Messenger app working again, the Facebook app should stop sending message notifications automatically.
I was having a problem with my Messenger notifications after updating my iPhone to iOS 16 The Facebook Messenger notification is not working any more, though all of notification settings are turned on in my iPhone. I am not sure whether this is an issue related with the latest iOS update.
In Apple communities and Facebook forums, quite lot users are bothered by not getting FB Messenger push notifications. Here I summarized the potential clues to fix iPhone Facebook Messenger notification not working after iOS 16 update.
- Part 1: Why My Messenger Notifications Not Working
- Part 2: Clues to Fix Facebook Messenger Notifications Not Working
- Part 3: Best Troubleshooter for Messenger Notifications Not Working Issue
Part 1: Why Messenger Notifications Not Working
1. Outdated Facebook Messenger version.
2. iPhone's Mute switch is enabled.
3. Set volume level to a decent level.
4. You turned off Messenger in-app Notifications Settings.
5. You tunred on Do Not Disturb.
6. You tunred on the Focus Mode.
7. You muted Messenger Contacts.
8. Insufficient Storage.
9. Unavilable Network.
10. iOS or software bug.
Part 2: Clues to Fix Facebook Messenger Notifications Not Working
1. Updated Facebook Messenger to the Latest Version
- First of all, please check out whether your iPhone is running the latest version of Messenger. Most minor bugs disappear after updating the app to iOS latest version.
- Launch App Store on iPhone/iPad/iPod touch.
- Tap on Updates.
- If you see there is an update of Messenger, please update it.
2. Turn On FaceBook Messenger Notification on Your Device
Way 1:
- Open Messenger app on your iPhone/iPad/iPod touch.
- Tap on Me > Notifications > Notifications in Messenger > switch the Sound button to ON [green].
Way 2:
- Navigate to Settings app on your iPhone/iPad/iPod > Notifications > Tap on Messenger > Set Allow Notifications, Show in Notification Center, Sounds, Badge App Icon, and Show on Lock Screen to ON.
3. Uninstall and Reinstall FaceBook Messenger
- Press and hold the icon of the app you're not receiving notification from until all of the icons on the screen start to wiggle.
- Press and hold the app you wish to delete until a menu appears.
Tap on Remove App and then select Delete App.
4. Check Your Network
If your iPhone is not connected to network, or there isn't a stable network connection, your will not getting notifications from Messenger on iPhone. You should re-connect to Wi-Fi or cellular data to make sure your iPhone is in good network condition.
5. Clear Messenger and Phone Cache
- Go to Settings on phone. Click on Apps and select Apps one more time again;
- Search for Messenger app and click on it. Choose Storage.
- Click on Clear cache.
6. Turn off Do Not Disturb
- Open the Control Center by swiping your phone’s screen.
- Tap on the “Do Not Disturb” icon to turn it off instantly.
- Long press the icon to enter the "Do Not Disturb" mode settings.
You can also access it through the Settings app.
7. Turn off The Focus Mode
- Go to “Settings” and tap on the “Focus” option to open the menu.
- You can also open it by long pressing the Focus icon on the Lock screen.
Select the “Focus” that is on and turn it off by tapping on it.
8. Enable Your Phone Notifications
- Open “Settings” on your iPhone and navigate to “Notifications.”
- Select any app from the “Notifications Style” options.
- Tap on the "Allow Notifications" option and set it when you want to get the Notifications.
You can set it to instant notifications or a scheduled notification summary.
9. Turn off The Silent Mode
There will be no sound if your iPhone is in Silent mode. If you find you turned on it, all you need to do is just flip the switch.
10. Reboot Your Device
- Open “Settings” on your iPhone and navigate to “Notifications.”
- Select any app from the “Notifications Style” options.
- Tap on the "Allow Notifications" option and set it when you want to get the Notifications.
You can set it to instant notifications or a scheduled notification summary.
11. Force Restart You Device
- First, press and release the volume up button.
- Now, press and hold the side button till you see the Apple logo.
- Next, press and release the volume down button instantly.
TAfter you see the logo, release the side button and wait for your phone to restart.
12. Reset All Settings
- Head to Settings > General > Transfer or Reset iPhone > Reset.
- Select "Reset All Settings" and enter your iPhone passcode if asked.
Tap "Reset All Settings" to confirm your decision.
13. Using Tenorshare ReiBoot to fix your issue
If Messegner Notifications not working on your iPhone due to the iOS 16 bugs, you can easily repair it with Tenorshare ReiBoot. With Tenorshare ReiBoot, you can fix all the iOS bugs in your phone within minutes. It is a one-stop solution for all iOS 16-related problems, including the new notification bug. Here are the steps to fix your iPhone with Tenorshare ReiBoot. If it is the software bug, you should wait the support team to fix this issue.
Part 3: Best Troubleshooter for Messenger Notifications Not Working Issue
If you still cannot receive the push notifications of Facebook, then uninstall Messenger app and install back. Note that the reinstallation may cause your Messenger chat history lost. You can use Tenorshare Ultdata to make a copy of all Messenger messages to computer.
Open UltData, and connect your device [iPhone 14/13] to computer with a USB cable. Click Recover Data from iOS Device and then click Start Scan to search for files in your device.
In the scan results you can preview Messenger messages and attachments, as well as other types of data including SMS, iMessages, Photos, Notes, and so forth. If you unfortunately realized that you did not backup the Messenger data, and lost some crucial messages after deleting the app, this data recovery software can also find out the lost messages for you. Just tick "Show Only Deleted" option and your deleted chats are listed for recovery.
Choose Messenger chats that you want to restore, and click Recover button. This will transfer your messages to computer.
Conclusion
Hope these clues would be helpful to solve Facebook push notifications are not working issue after iOS 16/15 update. If you have another fix to get Facebook Messenger Naotifications not working again, share with us in the comment section below. Tenorshare Ultdata will be your best backup.
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