Dialog turis dan pemandu wisata pada saat penjemputan di bandara

A.    Conversation transfer-in

Welcome group/tourist

Guide  : good afternoon ladies and gentlemen welcome to ngurah rai airport denpasar city. How is your flight.

Tourist : it’s very nice, i am happy

Guide  : that is good ladies and gntlemen. I am sudiana from bangli tour and travel. Excuse me. May i know who is the tour leader this group?

Tourist : yes... i’m the tour leader this group. I’m gommez.

Guide  : hello Mr. Gommez glad to meet you.

Asking for baggage tag

Guide  : well ladies and gantlemen. May i have you baggage tag?

Tourist : yes... this is

Guide  : thank you. There are 6 baggages. Aren’t they?

Tourist : yes that’s right.

Asking for waiting

Guide  : ladies and gantlemen. Please wait me here i am going to arrange your baggage.

Tourist : O... yes please arrange my baggage. I will wait you here.

Guide  : yes... if you need to go to the toilet. There is on the left side. For these who need to change your money please go to the counter in front of the information office. Do you have any question?

Tourist : no... everything clear

Guid    : thank you.

Asking porter assistance

Guest   : porter ... could you help me?

Porter  : yes of course. What can i do for you?

Guest   : please arrange my group baggage. Here the baggage tag.

Porter  : ok... i will to arrange your group baggage.

Guest   : there are 6 baggage’s. Ok

Porter  : Ok... Ms.

(arrange baggage)

Guest   : porter, how about the baggages, are everything OK?

Porter  : well please put them into flores bus with ID number DK 1116!

Porter  : Ok... i will.

(Put baggage into bus)

Guest   : you have arranged the baggage?

Porter  : yes... i have.

Guest   : wow... good job, thank you very much.

Porter  : yes... you are welcome.

Calling the group

Guide  : excuse me ladies and gentle man: your baggage have on board. Mind your head and mind your step. (guide position in front of the bus door.)

On the bus

Guide  : good afternoon ladies and gentlemen. Welcome on board of bangli bus. I would like to re-introduce myself. My name is i wayan sudiana. You can call me sudiana, and the driver hisn..me Wayan. I am your guide during your transfer in to your hotel. Sanur beach hotel.

Gommez : Ok... where we are going now?

Guide  : we will go to sanur, ladies and gantleman. Now we are leaving Ngurah Rai Airport. We are turning right to sanur beach hotel in sanur village. Trough by pass ngurah rai. This is the new toll road.

Buki    : Ok... what is your plan for our holiday?

Guide  : yea... Mr. Buki i will give you some information about that! For today i will be direct invite you to sanur beach hotel to take a rest. Because you have journey so far. At the night you get welcome dinner party. And for tomorrow you will get full day tour. And for two days again you will get shopping tour. You can buy something for your family.

Jugger  : wow... i think is very interesting.

Guide  : thank you. All right ladies and gantleman. Because we are now in denpasar. I will give you something information about bali specially denpasar.

Catty   : yes... please.

Guide  : all right ladies ang gantleman. Bali is one island which is famous in the world. Bali famous with name “pulau seribu pura” (one thousand of tamples). World heaven and etc bali has eight regencies and the capital of bali is denpasar. Denpasar is the central of economy and goverment in bali. If will look for form the work name of denpasar from den has mean north and pasar has mean market. The resident of bali is solid enaught and mostly belives hindus ladies and gantleman bali has many has tourism object well on nature manmade cultural so that make many visitor from come to bali either domestic foreign visitor. Excuseme ladies and gantleman please look your right side you can see tample the name of tample is “family tampl” or called “sanggah”  wich every house has a tample this tample dedicated for Ida Sanghyang Widhi Wasa godess of hinduism people. Ok ladies and gantleman what do you think about the tample.

Gommez : i think that is very unique interesting because has good architecture.

Guide  : yes it is very unique. And has good architecture.

            Ladies and gaantle man that is example of the cultural in bali. Ladies and gantle man bali also has many beaches which amazing. Like sanur beach. Here you will see sunrise.

Buki    : wow it is very amazing. I like sunrise

Guide  : oh yes... you can see sunrise from your hotel in the morning.

Buki    : are you sure?

Guide  : yes i’m sure.

Buki    : yes.. i will see it.

Guide  : welll ladies and gantle man now we are arriving at sanur beach hotel. Please get off from the bus and keep walking to the lobby. I’m arranging your baggage and your room

Tourist : Ok.

With room boy

Guide  : good afternoon sir. Could you help me?

R. boy : yes... of course. What i can do for you?

Gide    : please arrange my group baggage’s there are 6 baggages.

R. boy : yes... i will

Guide  : thak you

R.boy  : you are welcome.

With receptionist

Guide  : good afternoon. I would like to do check in for my group

Receptionst : good afternoon. May i know your group name?

Guide    : yes.. american group. Are the Rooms ready to be accommodated?

Receptionist : everything is ready. Your travel was ordered yesterday. For 3 rooms with single bed and complete facilities.

Guide    : yes...

Receptionist : this is your key. I hope your client enjoy.

Guide    : thank you

Receptionist : you are welcome

Speaking with tourist

Guide  : well ladies ang gantle man. Welcome to sanur beach hotel here you key. Please have you keys and enjoy your stay. Your number room is 15 until 17. If you need any assistance please contact the receptionist. Your dinner will be ready at 7 PM to 9 PM in the restourant sanur beach and break fast ready at same restourant tommorow morning at 7 AM to 9 AM all right. Any question?

Tourist : no thanks. I am understand.

Guide  : well ladies and gantleman i will meet you tonight for welcome dinner party at 06.30 PM. I hope you have a nice rest.

Tourist : Ok. Thank you.

Guide  : you are welcome see you tonight

Tourist : see you.

B.     Converstation Transfer-out

At hotel

With room boy

Guest    : good afternoon sir could you help me?

R. boy   : yes, of course. What can i do for you?

Guest    : please arrange my group baggage there are 6 baggage’s

R. boy   : yes i will

Guest    : thank you

R. boy   : you are welcome

with receptionist

guide     : good afternoon. I would like to do check-out for my group.

Receptionist : good afternoon. May i know your group name?

Guide    : yes american goup. You checked all of personal expenses? If there are some personal expenses of my group please put the note and i will let them to finalize with you.

Receptionist : all right, wait a minutes i wil put the note now.

Guide    : yes, thank you.

(wait a moment)

Receptionist : excuse me, this is note. All of the personal expenses your group has been writer there. Please to finalize it now.

Guide    : yes. Wait a minutes, i will let them to finalize with you.

Receptionist : yes, thank you.

Guide    : you are welcome. (speaking with tourist) excuse me ladies and gantleman. For those who have made personal expenses please come to check at front office to finalize.

Tourist  : Ok, how much?

Guide    : USD 50

Tourist  : Ok, this is the money please finalize it.

Guide    : all right sir.

Guide    : excuseme. This money. Is keel having altogether?

Receptionist : yes please signature here.

Guide    : Ok.

Receptionist : all right sir, thank you, i hope your group has a nice journey back.

Guide    : yes, thank you.

Receptionist : you are welcome mr.

Speaking with tourist

Guide    : well ladies and gantleman, have you put all of your baggage’s? And have you checked all of your belongings in your room. I hope there will not be any left behind.

Tourist  : Ok, everything is complete.

Guide    : all right. Because all is complete, now please go on board we are going to Ngurah Rai Airport now.

Tourist  : yes.

on the bus

Guide    : good afternoon ladies and gantleman. Welcome on board to bangli bus. My name is i wayan sudiana. You can call me sudiana. And the driver his name nyoman. I am your guide during your transfer-out to Ngurah Rai Airport. Ladies and gantleman now we are leaving sanur beach hotel we are turning left to ngurah rai airport. We are in bai pass ngurah rai. This is the new toll road as you passed yesterday.

Gommez : do us still have time take a walk again?

Guide    : i am sorry sir. Because this is the departure time you are must stay in Airport 1 hour before departure time. So you can’t go anywhere.

Buki      : yea.

Guid     : well ladies and gantleman, i will back give you information about bali, bali is one of more island which famous in the wold. Bali is famous with name “pulau seribu pura” one thousand of tampel’s world heapen ETC. The capital of bali is denpasar. Denpasar is the central of economy and goverment in bali. The resident of bali is solid enaugh and mostly belives in hindu. Ladies and gantle man, bali has many tourism object like natural, manmade or cultural. And have good views like tourism object which you have visited yesterday. Many visitors came to bali either domestic or foregn visitor. Usually visitor like to see view of nature as well as culture of Bali very unique.

Buki      : yea i like bali very much

Guide    : are you sure?

Buki      : yes i am sure. The view of bali is very amazing.

Guide    : i hope you don’t be fed up with Bali and make Bali as place have the holiday for you.

Tourist  : yes i will

Guide    : all right ladies and gantle man, now we are arriving at Ngurah Rai Airport. Please get  off from the bus and keep walking to the entrance i’m arranging your baggages

Tourist  : all right.

Asking for waiting

Guide    : ladies and gantleman. Please wait me here i am going to arrange your baggage

Tourist  : O... yes please arrange my baggage, i will wait you here.

Guide    : all right thank you.

Asking porter assistance

Guest    : porter could you help me?

Porter    : ye of course, what can i do for you?

Guest    : please arrange my group baggage, here the baggage tag.

Porter    : Ok i will to arrange your group baggage.

Guest    : there are 6 baggages, Ok

Porter    : Ok.

(arrange baggages)

Guest    : porter, how the about baggages, are everything Ok?

Porter    : yes, of course everything is Ok.

Guest    : well please put all of the baggage in Garuda Airlines counter.

Porter    : Ok. I will.

(put baggae into garuda airline.)

Guest    : you have arranged baggage?

Porter    : yes, i have

Guest    : wow, good job, thank you very much.

Porter    : you are welcome.

(check in and asking for baggage tag)

Guest    : good afternoon sir, here are my group ticket from denpasar to american.

Recepstionist   :  good afternoon sir, may i have your baggages tag?

Guest    : yes. They are 6 baggages.

Receptionist : yes i will to processing now

Guest      : thank you sir.

Receptionist    : you are welcome

Calling  group

Guide    : good afternoon ladies and gantleman. Welcome to Ngurah Rai Airport. Please follow me.

Tourist  : all right.

Guide    : please be careful with your hand luggage. Mind your head and mind your step.

Tourist  : yes. I will.

Distributing boarding pass

Guide    : ladies and gantleman. Here you boarding pass. Please folow me to boarding gate II

Tourist  : yes.

Waiting room

Guide    : well ladies and gantleman. Please have a seat while we are waiting for the boarding.

Tourist  : all right.

Guide    : excuse me ladies and gantleman if you need to go the toilet. They are over there.

Tourist  : yes thank you.

Farewell with group

Guide    : well ladies and gantleman please check all of your belongings and boarding pass

Tourist  : yes, all is complete

Guide    : all right, i would like to say thank you very much to have our travel in your trip. On behalf of my travel i would like to say our apology for your inconvenient and have a nice flight go home.

Tourist  : yes. No problem

Guide    : thank you very much and good bye

Tourist  : good bye.