How to update Sony BRAVIA TV

Software updates

Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV.

To check for software updates automatically

1. Press the HOME button, select (Apps icon) from the Home Menu, and select [Help] from the apps list.
   If the supplied remote control has a HELP button, press the HELP button.
2. Enable [Automatically check for update] in [Status & Diagnostics] — [System software update].

Hint

• To update the software manually, select [Software update].
• You can check the BRAVIA notifications or support website for list of changes made by the software update.

Note

• When [Automatically check for update] is disabled, the TV cannot receive notifications even when a software update is available.

Updating software via USB storage device

If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically.

If you will update the TV software by using a USB storage device, you should read the cautions for update by USB storage device on the website.

For more about the support site, please see the Support Site page.

Article ID : 00106297 / Last Modified : 13/09/2022

Updating the TV to the latest software allows you access to the newest features and fixes specific problems.

IMPORTANT: Read the instructions carefully or you could end up causing the TV to become unresponsive or require a repair.

Before you start

• Your TV must be connected to the internet to receive and install software updates directly. However, if your TV doesn't have internet access, you can also download the update file to a computer, extract the update file to a USB flash drive, and use the flash drive to install the update on your TV. Depending on the model, you may also be able to receive the latest software via broadcast.
• The steps to update the software differ depending on the menu system on your television. Choose your TV model type below. If you need to confirm your TV model type, refer to the How to check if your BRAVIA TV is a Google TV™, Android TV™, or other TV article.

Google TV and Android TV models

 Other TV models

Note:  The screenshots provided here are for reference only. The actual screen might differ according to your country, model, or firmware version.

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It's important to keep Android TV™ or Google TV™ up to date with the latest firmware and software updates. These updates include key features, applications, bug fixes, and feature improvements.

Find out more about the benefits of software updates.

Before you start

• Your TV must be connected to the internet to receive and install software updates directly to your TV.
• If your TV doesn't have internet access, you can download the update file to a computer, extract the update file to a USB flash drive, and use the flash drive to install the update on your TV. Downloads are posted on your model support page.
  • If the update title is not specified as being specific for a Mac or Windows computer, then it is for both Mac and Windows computers.
  • Make sure that your USB flash drive has enough storage capacity to save the update file.
  • Use a USB flash drive formatted in the FAT16, FAT32, exFAT, or NTFS format. The TV can only recognize a USB flash drive with certain storage capacity, depending on the file system.
  • Make sure to copy only the file or files specified in the update instructions into the root folder of the USB drive. The TV may not update if there are multiple update files in the flash drive or if the files are not in the drive's root folder.

Check for updates

Note: For KD-W830K, KD-X75K, W8, X7, and X75xxH series models, proceed to the Download and install updates section below. These models always receive software updates automatically and can't change that option. When the TV receives an update, a notification message for new software appears on the screen.

Select your model type for steps to check and receive software updates on your TV:

Google TV models

Android TV models

Note: There's no need to update your TV if it displays Your software is up to date when checking for updates.

Download and install updates

The process to update the software varies. Follow the instructions accordingly.

Specific Google TV and Android TV model series:

• 2022 models: A80K, A90K, A95K, X80K (43,50,55,65,75), X85K, X90K (55,65,75,85), X95K, Z9K
• 2021 models: X79J/X80J/X85J, X90J/X92J (50-75, 100), X95J, Z9J, A80J/A90J series
• 2020 models: X800H/X850H/X900H/X950H/Z8H/A8H series
• 2019 models: A9G/Z9G/X950G/X850G series
• 2018 models: A9F/Z9F series

W830K, X75K, W8, X7, and X75H model series:

Other Android TV models

Updating using a USB flash drive

Note: The screenshots provided here are for reference only. The actual screens might differ slightly according to your country, model, or firmware version.

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