The export failed due to an unexpected error Word 2010

Since Microsoft ran an update this week the create pdf function in Word is now crashing. Are you aware and working on the fix?

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  • Export to PDF error in Word 2016: "Export failed due to an unexpected error"
    In your Word document, go to File > Print and choose the Microsoft Print to PDF option.
    Upload your document to OneDrive, open it in Word for the web and then click on File > Save As > Download as PDF.

  1. Posts : 472

    Windows 7 x64 SP1

       New 16 Feb 2012 #1

    MS Word 2010 to PDF failing


  2. Posts : 10,796

    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1

       New 16 Feb 2012 #2


    What has foxit reader to do with the problem??? It's WORD that creates the pdf. You did save as pdf isn't it?
    Do you have the problem with all the word-documents you tried?

    What error message?


  3. Posts : 472

    Windows 7 x64 SP1

    Thread Starter

       New 17 Feb 2012 #3


    Kaktussoft said:

    What has foxit reader to do with the problem??? It's WORD that creates the pdf. You did save as pdf isn't it?
    Do you have the problem with all the word-documents you tried?

    What error message?

    Yes of course I tried to save as PDF following procedure. I know the PDF reader has nothing to do with what MS Word does. This is the error message -

    'The export failed due to an unexpected error'

    Any solution?

    The export failed due to an unexpected error Word 2010
    The export failed due to an unexpected error Word 2010
    The export failed due to an unexpected error Word 2010
    The export failed due to an unexpected error Word 2010
    The export failed due to an unexpected error Word 2010

    ps No I don't have any other problems with MS Word just with saving as PDF files.

    Last edited by pincushion; 17 Feb 2012 at 05:13. Reason: add


  4. Posts : 10,796

    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1

       New 17 Feb 2012 #4


    excel and powerpoint give also errors when saving as pdf?


  5. Posts : 10,796

    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1

       New 17 Feb 2012 #5


    check file %windir%\syswow64\t2embed.dll and "%windir%\system32\t2embed.dll
    rightclick and click properties. Now click on "security" tab.
    What privileges has SYSTEM, ADMINISTATORS, USERS? (sholuld be READEXECUTE and READ)
    What privilges has TRUSTEDINSTALLER? (should be FULL CONTROL)
    No deny access?
    More accounts listed?


  6. Posts : 472

    Windows 7 x64 SP1

    Thread Starter

       New 17 Feb 2012 #6


    The .dll file has those permissions and if it makes any difference I run as administrator. The document is about 40 pages and is a docx which I created. I altered the Trusted Locations to include this file since I thought it might be that but still the same unless this depends upon a reboot. I don't use Excel or Powerpoint so will leave those until later if possible. I notice from searching that there have been problems with saving to PDF via MS Word. I have tried both options - Save As and then choosing the .pdf extension and also the Save and Send and then Create a PDF with the same result. I included the Foxit note in case MS Word depended on Adobe Acrobat Reader functions in any way - I uninstalled that some time ago. As I commented the resulting PDF from using doPDF looks fine.

    Thanks for your help.

    :)

    The export failed due to an unexpected error Word 2010
    The export failed due to an unexpected error Word 2010


  7. Posts : 2,081

    Windows 11 Prerelease

       New 17 Feb 2012 #7


    How about repairing the Office installation from Programs and Features.? Who knows it solved the matter.
    As I can see this far, Office 2010 has never failed on me regardless the size of the files I work with.

    Kevin


  8. Posts : 472

    Windows 7 x64 SP1

    Thread Starter

       New 17 Feb 2012 #8

    Last edited by pincushion; 17 Feb 2012 at 07:27. Reason: add


  9. Posts : 2,081

    Windows 11 Prerelease

       New 17 Feb 2012 #9


    Good luck then.
    The export failed due to an unexpected error Word 2010


  10. Posts : 10,796

    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1


How to solve the export failed due to an unexpected error?

If Word fails to export to PDF, go back to the document, hit Ctrl + Z to undo the section you've just deleted then repeat by removing another section and exporting the whole document as PDF again. Rinse and repeat until you can export the document successfully.

How do I export a document from Word 2010?

Export project information.
Choose File > Save As..
Choose Browse. ... .
In the Save As type box, select the file format that you want to export data to..
In the File name box, type a name for the exported file..
Choose Save..

How do I repair Microsoft Word 2010?

You could try repairing:.
In Windows, click on the Start button, then Control Panel..
Click on Programs, then Programs and Features..
Right-click on Microsoft Office 2010 and choose Change..
Click on Repair, then Continue. Let the repair finish, restart your computer and see if there's any improvement..

Why is Word failing to convert to PDF?

Make sure the document is not too large Similarly, your document may be too large if you try to convert it to PDF format but the conversion fails and an error message similar to the following is displayed: Conversion of the file "Document. docx" to PDF format failed.