Listening Skills Important MCQS
- Listening is the ability to understand
- We start forgetting what we listened _____before.
- What is the type of memory?
- Most people talk at ____ average words per minute
- How many words per minute can the mind think?
- Apply the Golden Listening Rule
- How much Stages of Listening
- What are the name of Stages of Listening?
- What is the First Stage of Listening Skills?
- What are the last stages of Listening skills?
- In Responding Stages of the Listening process the listener provide ____.
- What type of listeners are there?
- What are the four types of listeners?
- How much listening effect on our communication?
- We listen at _____ % efficiency without training?
- How much words could be spoke by a person in a minute?
- How much time required to shortly memorize a content?
- A person can think how many words in a minute?
- What will be the third stage of listening?
- In which stage the listener assesses the information they?
- Listening means to respond to advice or request?
- Which of these is not step in the listening process??
- Which of these is the first step in the listening process?
- Which of the following is the third step of listening?
- _____ is the last step of listening process?
- Hearing means perceiving with ears?
- Which of these is not a type of listening?
- Which of these types of listening lacks depth?
- In which of these types of listening, does the listener feel grateful?
- Which of these types of listening is followed by skill listener?
- In which of these, the listener puts himself in place of the speaker?
- A successful manager should be a trained listener??
- Which of these should be avoided for effective listening?
- In which of these does the listener pick up special features?
- A well-organized talk is a ____ talk?
- Which of these should be avoided in pre-listening analysis?
- Predicting is the technique to forecast what the speaker will say?
- In which of these, should the listener be able to make connection between different segments of speech?
- Which of these is based of effective listening?
- Which of these should be avoided while note talking?
- Which of these is not a deterrent to the listening process?
- Which of these is not a deterrent to the listening process?
- What will be the third stage of listening?
- Listening a ________ mental process that play vital role in our daily life?
- Listening is the ability to identify and understand what people are saying written by_______ in 1993?
- Views listening is a part of _______ process in which all participant can send and receive message?
- How many stages of oral processes?
- In Amelia [2011] who describe the process of listening?
- Auditory message first received by ______ memory from environment around us?
- Wilson [2008] distinguish the process of listening into _____ catogaries?
- Bottom-up and top-down processing are the process of __?
- The level of listening except?
- When the learner tries to understand what is happening?
- How many kind of media use for broadcasting?
- All story in the news that explain the news lead?
- Learner problem in listening except?
- The speed of news delivery is quit fast in which sort of media?
- The greatest difficulty with listening is inability to control?
- What to do to explain listening ability?
- According to research, about what percent of each day does the average person spend listening?
- What is the last step in the listening process?
- Which step in the listening process involves focusing on a particular sound or message?
- Which step in the listening process involves assigning meaning to messages?
- There is new evidence to suggest that _____________ listeners are more likely to be skeptical when listening to information?
- The self-absorbed listener is primarily focused on _____________?
- Which listening barrier occurs when the coarse language of the speaker offends a listener?
- The fear of misunderstanding others is called __________?
- The tendency of a self-absorbed listener to require the conversation to focus on them is called _____________?
- The average person speaks at what rate??
- We have the ability to process approximately how many words of speech per minute?
- Which of the following is the best definition of empathy?
- Most of our waking time goes in ______.
- Listening, like speaking, reading, and writing, is ______.
- A serious listener concentrates on_____.
- As a sympathetic listener, you should consider the message from the point of view of ______.
- When a listener abstracts partially, listening is___.
- Active listening involves responding in what three ways?
- A statement that causes someone to value him or herself less is called a _________?Which of the following is NOT a disconfirming response?
a] analyze
b] respect
c] Appropriately respond to the meaning of another person’s spoken and nonverbal messages
d] All of these
d] All of these
a] 20 minutes
b] 30 minutes
c] 40 minutes
d] 50 minutes
a] 20 minutes
a] Short Term Memory
b] Working Memory
c] None of above
d] Both [a] and [b]
d] Both [a] and [b]
a] 125-150 wpm
b] 50-100 wpm
c] 100-125 wpm
d] 150-200 wpm
a] 125-150 wpm
a] 100+ words
b] 200+ words
c] 300+ words
d] 400+ words
d] 400+ words
a] Listen to others as you would have them listen to you
b] Suspend your own needs in order
c] to listen to someone else’s
d] All of these
d] All of these
a] one stages
b] Two stages
c] Three stages
d] four stages
d] four stages
a] receiving, understanding, evaluating, and responding.
b] understanding, Retention, evaluating
c] None of these
d] Both
a] receiving, understanding, evaluating, and responding
a] Receiving Stages
b] Understanding Stages
c] Evaluating Stages
d] Responding Stages
a] Receiving Stages
a] Receiving Stages
b] Understanding Stages
c] Evaluating Stages
d] Responding Stages
d] Responding Stages
a] verbal or Non-verbal Reaction
b] Short or Long-term Memory
c] A listener can respond to what they hear either verbally or non-veryablly
d] All of above
d] All of above
a] Four
b] Five
c] Six
d] three
a] Four
a] Active listeners
b] Passive listeners
c] Non-Listeners & Evaluative listeners
d] All of Above
d] All of Above
a] 20-35%
b] 5-15%
c] 25-40%
d] 40-70%
d] 40-70%
a] 20%
b] 25%
c] 30%
d] 35%
b] 25%
a] 70-80
b] 90-100
c] 125-150
d] 120-140
c] 125-150
a] Immediately
b] 5 minutes
c] 10 minutes
d]15 minutes
a] Immediately
a] 150
b] 200
c] 300
d] 400
d] 400
a]Responding
b] Evaluating
c]Understanding
d] Remembering
Evaluating
a]Responding
b] Evaluating
c]Understanding
d] Remembering
Evaluating
a] True
b] True
a] True
a] To stop talking
b] Receiving
c] Misinterpreting
d] Responding
Misinterpreting
a] Stop talking
b] Receiving
c] Interpreting
d] Responding
Stop talking
a] Stop talking
b] Receiving
c] Interpreting
d] Responding
Interpreting
a] Stop talking
b] Receiving
c] Interpreting
d] Responding
Responding
a] True
b] False
a] True
a] Appreciative listening
b] Superficial listening
c] Focused listening
d] Musical listening
d] Musical listening
a] Appreciative listening
b] Superficial listening
c] Focused listening
d] Musical listening
b] Superficial listening
a] Appreciative listening
b] Superficial listening
c] Focused listening
d] Musical listening
c] Focused listening
a] Appreciative listening
b] Superficial listening
c] Focused listening
d] Musical listening
b] Superficial listening
a] Appreciative listening
b] Superficial listening
c] Focused listening
d] Musical listening
d] Musical listening
a] True
b] False
a] True
a] Pre-listening analysis
b] Listening to structured talks
c] Team listening
d] Predicting
Predicting
a] Listening in conversation interaction
b] Listening to structural talks
c] Predicting
d] Team listening
a] Listening in conversation interaction
a] Short
b] Long
c] Random
d] Structured
d] Structured
a] Mental discipline
b]Concentration
c] Prejudices
d] Patience
c] Prejudices
a] True
b] False
a] True
a] Listening to structured talks
b] Links between parts of the speech
c] Team listening
d] Predicting
b] Links between parts of the speech
a] Note talking
b] Note talking
c] Letter talking
d] Predicting
a] Note talking
a] Concentration
b] Evaluation
c] Listening
d] Using phrases
b] Evaluation
a] Reference material
b] Chats
c] Scientific text
d] Technical text
b] Chats
a] Lack of interest
b] Ego
c] Confidence
d] Fear
c] Confidence
a] Responding
b] Evaluating
c] Understanding
d] Remembering
b] Evaluating
a] Absorbable
b] Visible
c] Invisible
d] Eco able
c] Invisible
a] Yagang
b] Underwood
c] Dakin
d] Howatt
a] Yagang
a] Negotiating
b] Transactional
c] Constructive
d] Transformative
b] Transactional
a] 1
b] 2
c] 3
d] 4
3
a] Flowerdew
b] Miller
c] Both a and b
d] None of these
Flowerdew
a] Primary
b] Secondary
c] Tertiary
d] Sensory
Sensory
a] 1
b] 2
c] 3
d] 4
2
a] Listening
b] Hearing
c] Eco
d] Eco
Listening
a] Clarifying meaning
b] Acting generatively
c] Attentive presence
d] Hearing ability
d] Hearing ability
a] Learning of gist
b] Learning of objective
c] Hearing
d] None of these
a] Learning of gist
a] 1
b] 2
c] 3
d] 4
2
a] Body
b] A lead
c] Templates
d] Soul
Body
a] Lack of confidence
b] Limited vocabulary
c] Fail to recognize signals
d] Lack of self-respect
Lack of self-respect
a] Television news
b] Newspaper news
c] Internet news
d] Radio news
Television news
a] Speaker speed
b] Language
c] Both a and b
d] None of these
Speaker speed
a] Provide easiest material
b] Hearing news
c] Limited vocabulary
d] Provide challenging material
Provide challenging material
a] 65%
b] 45%
c] 35%
d] 25%
45%
a] Responding
b] Clarify
c] Action
d] Listening
a] Responding
a] Understanding
b] Responding
c] Listening
d] Attending
d] Attending
a] Understanding
b] Responding
c] Listening
d] Attending
a] Understanding
a] Content-oriented
b] Action-oriented
c] Self-oriented
d]
Emotion-oriented
a] Their on need
b] Listen carefully
c] Focus on what teacher says
d] Responding
a] Their on need
a] Being self-absorbed
b] Focusing
c] Emotional noise
d] None of above
c] Emotional noise
a] Emotional noise
b] Being self-absorbed
c] Lisner apprehension
d] Responding
c] Lisner apprehension
a] Communication dominant
b] Lisner apprehension.
c] Conversational narcissism
d] Self-absorbed
Conversational narcissism
a] 100 word per min
b] 110 word per min
c] 120 word per min
d] 125 word per min
d] 125 word per min
a] 400-600
b] 600-800
c] 800-1000
d] 1000-1400
b] 600-800
a] Feeling sorry for other
b] Feeling what someone else is feeling
c] Understand the situation
d] Feeling guilty
Feeling what someone else is feeling
a] speaking
b] writing
c] hearing
d] writing
a] speaking
a] a habit
b] an art
c] a gift of nature
d] a skill
d] a skill
a] other thoughts
b] the speaker’s body language
c] the speaker’s physical appearance
d] the message
d] the message
a] yourself
b] the speaker
c] others
d] the audience
b] the speaker
a] distorted
b] slanted
c] obstructed
d] helped
c] obstructed
a] Content, feeling and thought
b] Feeling, understanding and thoughts
c] Thoughts, skills and understanding
d] Mentally, verbally and non-verbally
Mentally, verbally and non-verbally
a] Narcissistic response
b] Irrelevant response
c] Mentally response
d] Content response
Narcissistic response
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4.4 Stages of Listening
Learning Objectives
- Explain the receiving stage of listening.
- Explain the understanding stage of listening.
- Explain the remembering stage of listening.
- Explain the evaluating stage of listening.
- Explain the responding stage of listening.
- Understand the two types of feedback listeners give to speakers.
Figure 4.3 Stages of Feedback
The Receiving Stage
The first stage of the listening process is the receiving stage, which involves hearing and attending.
Learning Objectives
Define the receiving stage of the listening process
Key Takeaways
Key Points
- Hearing is the physiological process of registering sound waves as they hit the eardrum.
- Attending is the process of accurately identifying particular sounds we hear as words.
- Attending also involves being able to discern breaks between words, or speech segmentation.
Key Terms
- Hearing: The physiological process of registering sound waves as they hit the eardrum.
- Attending: The process of accurately identifying particular sounds as words.
- Receiving stage: The first stage of the listening process, which involves hearing and attending.
The Receiving Stage
The first stage of the listening process is the receiving stage, which involves hearing and attending.
Use Your Ears!: The first stage of the listening process is receiving.
Hearing is the physiological process of registering sound waves as they hit the eardrum. As obvious as it may seem, in order to effectively gather information through listening, we must first be able to physically hear what we’re listening to. The clearer the sound, the easier the listening process becomes.
Paired with hearing, attending is the other half of the receiving stage in the listening process. Attending is the process of accurately identifying and interpreting particular sounds we hear as words. The sounds we hear have no meaning until we give them their meaning in context. Listening is an active process that constructs meaning from both verbal and nonverbal messages.
The Challenges of Reception
Listeners are often bombarded with a variety of auditory stimuli all at once, so they must differentiate which of those stimuli are speech sounds and which are not. Effective listening involves being able to focus in on speech sounds while disregarding other noise. For instance, a train passenger that hears the captain’s voice over the loudspeaker understands that the captain is speaking, then deciphers what the captain is saying despite other voices in the cabin. Another example is trying to listen to a friend tell a story while walking down a busy street. In order to best listen to what she’s saying, the listener needs to ignore the ambient street sounds.
Attending also involves being able to discern human speech, also known as “speech segmentation. “1 Identifying auditory stimuli as speech but not being able to break those speech sounds down into sentences and words would be a failure of the listening process. Discerning speech segmentation can be a more difficult activity when the listener is faced with an unfamiliar language.
Effective Listening Skills
Most of what we do in the Writing Center is listen, but there’s a difference between hearing and understanding the words someone is saying and listening to their message. Listening to your writers and your coworkers is vital to maintaining good conversation and avoiding misunderstandings that might lead to unnecessary conflict.
Stages of Listening
Receiving
The first stage in the process of listening is receiving the speaker’s message, which involves isolating the message from all other sounds and interpreting what’s been said. Attending to the message is perhaps the most important part of the receiving stage because sounds have no meaning to them until they’re given context. During this stage, try to avoid thinking about other things while the speaker is talking to ensure no information is missed.
In the case of internal business communication, a manager practicing effective listening skills will hear all of an employee’s concerns and will be able to take appropriate action to solve an issue immediately. In external business communication, a salesperson will be able to understand all their client’s concerns or desires regarding a project, such as the anticipated budget.
Understanding
During the understanding stage of listening, we attempt to comprehend the message’s meaning. It’s during this stage that incorrect meaning can be applied to a message. Asking questions to fill any information gaps is the best way to better understand a message. To ensure information is understood correctly in the workplace, repeat any instructions or messages to the speaker.
Evaluating
Through the evaluating stage of listening, information is qualitatively and quantitatively assessed before a response is formed. To effectively evaluate the message, there should be no additional ambiguities or time spent sorting out insignificant points. According to Lumen Learning, this is the stage in which you determine if the information from the speaker is well constructed or disorganized, biased or unbiased, and valid. Try to determine if the speaker’s supporting points are valid, and then mentally review and summarize what’s been said.
Responding
The responding, or feedback, stage is when the listener indicates their involvement in the conversation through either verbal or non-verbal cues. This stage is based on both short- and long-term memories, and it creates action in what would otherwise be a passive procedure. During this stage, the listener may ask questions, nod, take notes, give applause or simply sit in silence. The key is to give the speaker regular feedback to display interest.
Remembering
If the listener is unable to remember what the speaker was saying, chances are they were not effectively listening. While complex messages that contain many details require developed listening skills, some messages can be misinterpreted because of a small distraction, in which the listener misses out on information before they focus on listening again.
Remembering all the pieces of information is crucial to moving forward in the conversation and with any future actions. According to Harvard Business Review, we tend to forget up to half of what we’ve heard within the first eight hours of listening to it. Some of the ways to improve memory is to use the information gained immediately, or to relate the information to what was learned in previous conversations for a wider context. Grasping onto the whole idea of the conversation rather than just the facts will also improve memory.
Alvernia University offers an online Bachelor of Arts in Communication. Balance education and a busy life through Alvernia University’s flexible online programs. Develop skills needed to succeed as a professional and learn from knowledgeable faculty in small class sizes.
Receiving
Receiving is the intentional focus on hearing a speaker’s message, which happens when we filter out other sources so that we can isolate the message and avoid the confusing mixture of incoming stimuli. At this stage, we are still only hearing the message. Notice in Figure 4.3 “Stages of Feedback” that this stage is represented by the ear because it is the primary tool involved with this stage of the listening process.
One of the authors of this book recalls attending a political rally for a presidential candidate at which about five thousand people were crowded into an outdoor amphitheater. When the candidate finally started speaking, the cheering and yelling was so loud that the candidate couldn’t be heard easily despite using a speaker system. In this example, our coauthor had difficulty receiving the message because of the external noise. This is only one example of the ways that hearing alone can require sincere effort, but you must hear the message before you can continue the process of listening.