Why is my email saying something went wrong?

Are you unable to sync Mail App in Windows 10 and get “Something went wrong’‘ while syncing Mail App? If your answer is YES then you are at the right place, this blog contains the complete workarounds to fix this issue.

In Windows 10, there are lots of users are facing a problem using the Mail app in this operating system. Issues like “can’t sync messages”, “can’t download attachments” and more appears generally on Windows 10 systems. In this article, we will try to fix the sync issue of the mailbox. When a user tries to sync Mail App then they face the following error:

Something went wrong

We’re sorry, but we weren’t able to do that.

Error Code: 0x8000ffff

Why is my email saying something went wrong?

Here are some methods mentioned below to fix the error 0x8000ffff. But before discussing the fixes let us first know the reasons behind the error.

Reasons behind 0x8000ffff Error

  1. Viruses and malware infections
  2. Faulty software
  3. Corrupted system files
  4. Outdated drivers
  5. Windows Update errors

Methods to Fix “Something Went Wrong” While Syncing Mail App in Windows 10

Method 1 – Try to Switch To Local Account From Microsoft Account

This type of sync issue may occur if the user switched to Microsoft account on their system and then signed with same Microsoft account to the Mail app.

Open the Settings app and sign in with a local account. After switching to a local account, open Mail app and sign out. Then try to login again with your mail account and you try to sync messages.

This trick will fix the problem of Windows 10 mail Gmail something went wrong and the issue will no longer exist. If the issue still exists then go to method 2.

Method 2 – Via Mail App Settings

Step 1: Open Mail app and go to the Settings icon, present at the bottom of the window.

Why is my email saying something went wrong?

Step 2: Then in Accounts pane, choose your mail account.

Why is my email saying something went wrong?

Step 3: After it, click on the Change mailbox sync settings option in Outlook/Live/Hotmail account settings screen.

Why is my email saying something went wrong?

Step 4: Finally, in the next screen, set the Download email from to any time. Click Done, then Save.

Why is my email saying something went wrong?

After the completion of the above-given steps, log out and close the Mail app, then sign-in again and try to sync messages. It is hoped that the Windows 10 mail something went wrong issue must get fixed.

Method 3 – Try Reinstalling the Mail App

Step 1: Type PowerShell in Windows search and then right-click on it, select Run as Administrator.

Why is my email saying something went wrong?

Step 2: Type the command given below into PowerShell and press Enter:

Get-appxprovisionedpackage –online | where-object {$_.packagename –like “*windowscommunicationsapps*”} | remove-appxprovisionedpackage –online

Why is my email saying something went wrong?

Step 3: By doing the above command Mail App will be uninstalled from your computer. Now open Windows Store and re-install the Mail App.

Step 4: Reboot your PC/Laptop to save changes.

Method 4 – Reset or Repair your Browser

If you open your mail on the browser and it shows something went wrong error then there can be an issue in your browser follow the steps to Repair or Reset Edge:

Step 1: Press Windows+ X key and click on Settings.

Step 2: Under the Apps and features section, search for Microsoft Edge.

Why is my email saying something went wrong?

Step 3: Click on Advanced options and then on Repair or Reset Edge.

If you are not using Microsoft Edge, then consider resetting Firefox or Chrome or Internet Explorer as the case may be to fix Windows 10 mail something went wrong error.

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Here are some methods mentioned above to solve the error Something went wrong mail Windows 10. Try all the Methods stated one by one to get rid of the error. My job here is done and it’s time for you to put some effort.

Hope this article is helpful for you in solving Windows mail something went wrong issue.

If you have any question or queries regarding this article then don’t hesitate to ask, share it in the below-given comment section.

Hardeep Kaur

Hardeep has always been a Windows lover ever since she got her hands on her first Windows XP PC. She has always been enthusiastic about technological stuff, especially Artificial Intelligence (AI) computing. Before joining PC Error Fix, she worked as a freelancer and worked on numerous technical projects.

Why Gmail is showing something went wrong?

If you see the Something went wrong error message across devices, it's likely that Google's servers are facing an outage and you should wait for a while. But, if the problem is limited to a particular device, it could be misconfigured settings, corrupt browsing data, or problems with the DNS server.

What to do when Google says something went wrong?

If your Google Assistant keeps telling you that something went wrong, a soft reset of the device will usually fix the problem. If the error persists, however, you'll want to try one of the other solutions above. Remember, a factory reset should be the last resort when troubleshooting the error.

Why does my email keep showing error?

This is typically due to a mistyped password, but it can also be caused by an incorrect username, connecting to the wrong server, or blacklisting.